Keep customer loyalty while you increase the demand and conversion rate of your product with a 100% marketing tool in the cloud provided by SAP. Advanced analytics enable organizations to understand the needs of customers and create campaigns to respond properly.
SAP C/4 HANA
100% cloud CRM, the C/4 HANA platform can improve customer service while increasing your return on investment
The ¨core¨ of intelligent enterprises. C/4 HANA allows you to get closer to your clients, act quickly with your sales opportunities, plan & manage your service calls and help your clients control their personal data online. All of this through a cloud environment that is made up of the following applications:
- SAP Marketing Cloud
- SAP Commerce Cloud
- SAP Service Cloud
- SAP Sales Cloud
- SAP Customer Data Cloud
SAP COMMERCE CLOUD
Develops and delivers a unique e-commerce experience to your customers through SAP’s ¨e-commerce platform¨. Eliminate complexity and manage your whole operation with dashboards that are easy to use from anywhere.
SAP SERVICE CLOUD
Reshapes your entire customer service system with the mobile platform Service Cloud for SAP. Your technical field service may schedule appointments, locate necessary parts, information on how to install the parts, get directions to the location of the service job and maintain trip data, and process payments accelerating by double your processes and keeping your customers happy.
SAP CUSTOMER DATA CLOUD
Allows your customers to control the use of their information online and manage e-commerce relationships by implementing SAP Customer Data tailored to your business. This application also supports compliance with the GDPR transparency requirements for personal data.